Important Information for Inquiries:
Before contacting us, please check if your question has already been answered in the product descriptions. This helps us address your inquiries more efficiently.

For Quotation Requests:
To ensure we can process your request quickly and accurately, please provide the following details:

• Company name, address, and VAT ID (if applicable)
• Required quantity and specific delivery date

We kindly ask you to provide clear and specific information. General or vague inquiries, such as "I might need 300 kg over 12 months," cannot be processed.

No Telephone Support:
Please note that we do not offer telephone support. We have chosen email as our official communication channel to ensure that no important information gets lost. This helps us avoid misunderstandings and issues such as incorrect delivery addresses or miscommunications, which have previously led to additional shipping costs and extra work.

Thank you for your understanding and cooperation!